Restaurants are a profitable business, but amidst fiery competition and in times of uncertainty, it is difficult for business owners to retain sales and profits. We are here with some time-tested strategies to increase the sale of your restaurant business but make sure that success is a time-taking process, and there is no secret ingredient for it. Some tips or ways might work for you and might not. All you have to do is to keep an eye on what works best for you by keenly analyzing the measures that upticks the sales and those that slow down the profits. Let’s have a look:
Make a Good First Impression
As it is the only way to get your first-time customers back at your place. Train your staff to be extra vigilant towards the new customers. Greet them with a smile, introduce them with a seating that has the best scenery around, be punctual with the order, offer them a complimentary drink or dessert as a first-time consumer, and ask for their experience once they are done with a meal. You may offer them a promo or a discount. Once you get them the second time, you get them for good. Secondly, when it comes to online orders, make sure you have double-checked the parcel, personalize it, and ask for feedback just in case. These little gestures will help you accomplish a long-time customer.
People prefer not to be bothered. Sometimes they may not feel like driving in the hot weather and reach your place for a pizza. It is more appealing for them to enjoy their meal in the comfort of their home without any hassle. To meet the desire of your customers, an online delivery service is a must-have. Online ordering is a double win for restaurant owners. Firstly, an increase of 25% is observed in a restaurant sale that provides home delivery service. Secondly, it doesn’t require additional staff to execute the job. All you need is to digitize your menu and place it online, add a number, and an email. You may also offer additional deals for locals as they are your most loyal customers. Last but not least go free on home delivery. Your customers will never leave you.
Enhance Social Media Presence
If your business is doing good, set up a website so that your place can be located easily. If developing or running a website seems spendy, register your business at Google My Business with your contact details, working hours, and the picture of the eatery. The customers will be able to give their reviews on it, and the good ones will boost sales. A strong presence on Facebook, Instagram, and Twitter pages and handlers would uptick the profits as well. Mark them with your delicious, savvy, and signature dishes and post some more. The mouth-watering and exquisite imagery would surely bring customers to your doorstep.
Offer Happy Hours
Some valuable strategies can help attract new customers while retaining existing ones, and one of them is to introduce special deals on weekends and in festive seasons. The one plus one or half prizes, the complimentary desserts or drinks, the hefty discounts are a way to engage more customers in your restaurants. Another way to upsell and uptick sales is to introduce Happy Hours to attract families. This will generate sales at the time when it is usually bleak especially, in the hour of the day and early evening. Thirdly, to give a personalized experience to your regular and loyal customers, you may make special arrangements on their birthdays and anniversaries at discounted rates to help them celebrate the moment and to earn their loyalty for good.
Engage your Employees
Your employees are your assets. Having regular meetings with them, listening to their grievance and needs, asking for suggestions and improvements, offering adequate training is a must-have to increment your brand. Remember, they are the ones who get in direct contact with your sale, so a proper uniform, cleanliness, manners, a positive aura, and the timely execution of orders will engage a customer and he will be more prone to visit you the next time. So investing in your employees is never a bad deal.